Within 30 days of purchase, Slow Yourself Down will gladly accept returns of brand-new, unwashed, unworn items with tags still attached. Returns of merchandise must be made in the original packaging and in the same condition that you received them; returns or exchanges for merchandise showing wear will not be accepted.
- We do not accept returns or refunds for any food items, including our Coffee & Tea jars.
- We do make exceptions for defective merchandise, which may be returned or exchanged beyond these conditions, subject to review.
- All of our Signature glass jars are final sale - No returns or exchanges.
- All Sale items are final sale - No returns or exchanges.
- Gift cards are non-refundable after 24 hours. The card must be unused, and a purchase receipt is required for returns.
- Orders made with a promo code can be exchanged or returned.
We also accept exchanges for in-store purchases. A $15 return fee applies, and you must provide a receipt, email, or phone number linked to your order for verification.
Options
- Refund to your original payment method ($8 return ship fee)
- Exchange for another size, color or style (no return ship fee)
- Store Credit - SYD Gift Card (no return ship fee)
To start a return, you can contact us at orders@slowyourselfdown.com. Please note that returns will need to be sent to the following address:
