Returns and Refunds

Learn more about our return & refund policy.

U.S. Returns & Exchanges

Within 30 days of purchase, Slow Yourself Down will gladly accept returns of brand-new, unwashed, unworn items with tags still attached. Returns of merchandise must be made in the original packaging and in the same condition that you received them; returns or exchanges for merchandise showing wear will not be accepted.

  • We do not accept returns or refunds for any food items, including our Coffee & Tea jars.
  • We do make exceptions for defective merchandise, which may be returned or exchanged beyond these conditions, subject to review.
  • All of our Signature glass jars are final sale - No returns or exchanges.
  • All Sale items are final sale - No returns or exchanges.
  • Gift cards are non-refundable after 24 hours. The card must be unused, and a purchase receipt is required for returns.
  • Orders made with a promo code can be exchanged or returned.

We also accept exchanges for in-store purchases. A $15 return fee applies, and you must provide a receipt, email, or phone number linked to your order for verification.

Options

  • Refund to your original payment method ($8 return ship fee)
  • Exchange for another size, color or style (no return ship fee)
  • Store Credit - SYD Gift Card (no return ship fee)

Start Your Return or Exchange